We will do our best to ship Pre-Order products in accordance with their expected shipping times. You will be required to provide certain information, such as your address and billing information, and you will be charged at the time of placing a Pre-Order. If any queries about your Pre-Order please contact us on help@hoj.life or check our Pre-Order T&Cs here.

After your payment is verified, it may take up to 24-48 hours to process and ship your order. Depending on the delivery address you should expect to receive your parcel within 5-7 business days unless you have chosen Express Service. If you need to change or cancel your order, please contact us immediately on help@hoj.life. Our returns policy lasts 30 days.