Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

*All orders containing KLIP will ship 1st May*
Thank you for your patience.

Once your order is processed on May 1st (if containing KLIP), below are the shipping times.

All other orders will ship within 1-2 days of purchase.

- US Express (2-4 business days)
- US Standard (5-7 business days)

- Canada Express (3-5 business days)
- Canada Standard (10-12 business days)

- UK Express (2 business days)
- UK Standard (3-5 business days) 

- EU Express (2-3 business days)
- EU Standard (8-10 business days) 

- International Express (3-5 business days)
- International Standard (20-25 business days)

VAT will apply on EU and UK orders.

Customs duties will apply on International Orders (non-US, UK or EU).

If you need to change or cancel your order, please contact us immediately at help@hoj.life.